Return Policy

Returns policy

Do you want to exchange or return your purchase? We are glad to help you! You can exchange or return up to 60 days after the date of delivery.

Exchanging or returning can be done quickly and easily by clicking here.

Return conditions

Items purchased from Everest Wallet must be returned in perfect and unused condition, free of deterioration, stains, smell or any condition that would prevent them from being sold as new. Items must also be returned in their original packaging including all labels and possible items included as part of the packaging, within 60 days of receipt of shipment, in order to receive a refund.

Shipping costs are not refundable. 

Return costs

Returns are on your own cost depending on the courier and the country you return your package from.

Return my order outside the return period

Please remember to deliver your return within the 60-day period before the return period expires. In the unlikely event that this does not work out, we offer you the option of exchanging the product for a replacement or a voucher. Please ask our customer service for the possibilities.

How long does a refund take?

We do our best to process returns as quickly as possible. After receiving your return in our warehouse we process it within 10 working days. On your track and trace that you receive with your return shipment, you can see when the package has arrived at our warehouse. From then on the 10 working days start. After the refund has been made, you will receive a message about it. Please note that it can take up to 3 days before the refund is visible on your bank.