FAQ

Contact
How can I contact EVEREST?

If you have any questions, don't hesitate to contact us, we are happy to help. Our experts are available 7 days a week to answer all the questions you may have.

How long does it take to get an answer?

We always aim to answer every question within 48 hours.

Products
How do I find the right size?

We advise you to check the size guide on the product page. You can find this by clicking on "size finder" which is located right below the size selector. By doing so, you will find the perfect size for you.

The product or size I want is out of stock, what now?

The product you want is currently out of stock. Contact us and we will work to get it for you or provide restock updates. Don't miss out, subscribe to our newsletter for updates!

Orders & Payment
Which payment methods can I use?
How can I cancel my order?

Unfortunately we cannot change the details of your order after it has been placed, as we process and package your order as quickly as possible.

Will I receive an order confirmation?

You will receive an order confirmation by e-mail immediately after placing your order. This e-mail contains the order number, order summary and the shipping address.

I have entered incorrect address details, can this be changed?

Unfortunately we cannot change the details of your order after it has been placed, as we process and pack your order as quickly as possible. To be sure, please contact our customer service team to discuss the solutions.